Save cost and time – seamless shopping to help entrepreneur with MakroClick

Mar 30, 2021
In operating restaurant on a daily basis, both entrepreneurs and restaurant staffs have many things to think, supervise, manage and proceed. It is true that everyone wants to improve the quality of food and service including furthering the business to the point of success. But in fact, many people found the same problem was " the Inadequacy of time."

Makro is willing to help and support them as a partner of all entrepreneurs. As a notice of how much important of 'Pain Point' at the moment gave the initiative of www.makroclick.com and Makro Application, online shopping platforms to support the customers. 

At this point, many entrepreneurs would like to know the benefit of these platforms to work for your businesses.

For this topic, 'Mr. Jakkrit Jatupanyachotikul’, Director of E-Commerce Department of Siam Makro Public Company Limited and Executive of Makro Click, is the person who will tell us about the background and the benefits that entrepreneurs will get from these online shopping platforms.

Cost of time – main problem of ‘Pain Point ’ of restaurant entrepreneurs

“Makro Click was initiated more than 30 years ago, but Makro Click is a channel of E-Commerce that we have been operating for only 5 years. Makro Click was a result of customer Pain Point, which most restaurant entrepreneurs had experienced similar problem. It was the problem of cost management in terms of cooking and time”.

When it comes to shopping, most of restaurants would travel to many places as they don’t do it frequently, spent lost of time on it. And time is considered as value for entrepreneurs as we can use it to manage and operate other important parts.

In some restaurants, there may not occupy lot of employee. Cost of time caused from driving for shopping as it’s wasting of time and manpower. This is possibly considered to be significant Pain Point of every entrepreneurs”.

“We, Makro, wants to support as our duty for entrepreneurs to reduce costs and save time by providing convenience through maximizing variety of 'Omni Channel', both communication and customer service channels are diverse and linked together as one. In order to meet the needs of entrepreneurs and to eventually be a solution help in any such problems of our customers who are the restaurant entrepreneurs”.



Easy shopping with full items more than 17,000 products, covering upstream to downstream of running restaurant with product classified categories and business categories to be searched easily.

Easy shopping, full items and good service

  • Easy shopping - As variety of channel, either shopping at the branch, delivery order, or online shopping through www.makroclick.com, provide convenience from shopping through all of them.
  • Full items - more than 17,000 products cover the ingredients of raw food, fruit, vegetable and meat. Ordering actual weighing as the quantity that the customer needs with partial numbers of prepared ingredients, ready-to-cook, save manpower and time of entrepreneurs of both seasoning ingredients and packaging, etc. Products from upstream to downstream of running business can be said that it covers all the needs of restaurant entrepreneurs very well.
  • Good service - as the support of team as Personal Shopper to select products on behalf of customers. So they can be confident in the matter of quality and items arrangement with delivery to restaurants as their desire either pre-order or Express Delivery to restaurants right away. Moreover, customer care management system is well serviced operating with database of restaurant entrepreneurs and history of products which they use on regular basis. This makes it simple to prepare and deliver the products to them.
Answer the need of both Dine-In and Delivery Restaurants 

The initiative aimed to meet the needs of entrepreneurs, especially when the Food Delivery becomes trendy. Makro Click has provided all the products related to delivery either numerous packaging or equipment used in preparation of delivery. Various packaged ingredients have already been partially ready for customers to cook them instantly. This helps in saving manpower, kitchen management and time.

We also provide packaged seasoning ingredients such as chili, sugar, chili, fish sauce, vinegar, etc. It comes in packet which is convenient for consumers similarly to the time they were having in restaurants. Until it becomes something #that must have. Impossibility to let customers go and find it by themselves can make bad experience to them. Some customers may even avoid ordering by food delivery, if restaurant did not provide seasoning packet. Packaging ingredients are considered as wasting of time and manpower of restaurant including a reason of cleanliness control standard. The seasoning packet assures the confidence of cleanliness standard. Makro Click already provides packaged seasonings and they are available through all online platforms.

Easy shopping for restaurant supply with 4 steps

Convenience providing with seamless shopping experience 

Shopping device through multiple channels of Makro, whether offline through stow page or online through E-commerce channel of www.makroclick.com or Makro App on phone provide 'Seamless Experience' including solution to help entrepreneurs the convenience issue and time-saving problem.

Supposed that today you want to find new idea, but don’t want to lose the time to select ingredients that usually use in regular basis. You can order and choose to pick up at the branches you selected. You can take a walk to get new ideas after arriving to the place and later come and pick up items at the selected spot as personal shopper have completely provided all your products.

“Providing such solution of convenience occurred from the notice of Makro at Pain Point of entrepreneurs. We do not want to only sell products to customer, but we are Trusted Partner as thinking partner of customer businesses to help running their businesses smoothly and better than ever” summarized Khun Jakkrit.

          Easy and fast delivery of pre-order and express delivery services

 Numerous advantages of shopping with www.makroclick.com  

  • Makroclick - Complete product shopping center for entrepreneurs serve various items to meet all businesses need such as retail stores, grocery stores, restaurants, hotels, catering businesses, companies, department stores and other service businesses. Along with lifestyle products for entrepreneurs save more time when it comes to select the products and to reduce the cost of businesses.
  • Easy, fast, complete, shopping in one place with MakroClick through various channels and numerous products along with proper product classification scheme according to the type of business answers the need of entrepreneurs with services of delivery to restaurant, express delivery and pick-up order at Makro. These allow them to purchase products they want easily and rapidly.
  • 24 hours thinking partner in business - online shopping with www.makroclick.com and Makro App assures product quality, service and safety similarly purchasing process through more than 100 Makro branches in Thailand.
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